Free Restrings For Life
With all guitars purchased (new or pre-owned) from Righteous Guitars, we will provide restrings for life. This comes included with our guitars at no additional cost. We will even provide the strings for you. It's simple. Just bring your guitar to us once a quarter for a free restring. We will make any minor adjustments needed and ensure that everything is as it should be.1
Limited Lifetime Warranty....On Every Guitar Over $2,500
Every guitar over $2,500 sold here (new or pre-owned but excluding vintage) at Righteous Guitars is warranted against defects in craftsmanship and materials for life. We feel that if we decide to offer an instrument, it is of exceptional quality and we stand behind every one.2
Our Guitars Are PLEK Optimized
Every guitar $2,500 and over is optimized by our on-site PLEK machine. As part of the purchase, we offer to optimize your new guitar using PLEK technology. This way we can not only provide you with a fantastic setup but also track your guitar through its life and always get back to square one. Please note that guitars purchased that have not yet been PLEK optimized have a 30 day window in which you can set an appointment to have the guitar optimized.3
Full-Service Repair Shop
From simple maintenance and modifications to full on restoration, we have you covered. We go the extra mile in servicing your instruments and will ensure that your guitar is playing and sounding its best. We recommend you have your guitar looked at at least twice a year (at the major season changes). With a uniform and precise way of approaching guitar setup, you can rest assured that you are in good hands. All of our technicians follow the same steps ensuring consistent results. Come in today and experience the Righteous Guitars difference.
Same Day Shipping
As long as your payment clears by 1pm EST, we will ship your product the same day.4 We do our best to get your order to you as fast as possible, some locations are overnight! This means that you could be playing the guitar of your dreams as soon as tomorrow! Every guitar goes through extensive setup work prior to shipping and we feel this is the best way to get your instrument to you without compromising the playability. We also ship guitars and amps internationally.
1We recommend you restring your guitar much more frequently for best tone and playability. Strings provided in most cases are D'addario. Free Restring Program is for original purchaser only - non-transferable. If a different string is preferred, just purchase them and we will put them on for you at no charge once a quarter. "Minor adjustments" are at the discretion of Righteous Guitars and do not include full setups. Please ask an associate for more details on this program. This program does not cover string costs for 12 string guitars, 7 or 8 string guitars, baritone guitars, nylon string guitars, or other specialty guitars. Labor is covered for all guitars. Must be present in store to receive free restring. We do not mail strings for this program.
2New guitars often have a manufacturer's warranty. Instruments over $2,500 which have no manufacturer's warranty (due to expiration or being pre-owned) are covered by Righteous Guitar's warranty. In either case these instruments will be serviced promptly in-house when possible. An instrument is considered vintage at 25 years or older . Lifetime Warranty Program is for original purchaser only - non-transferable. The Righteous Guitars Limited Lifetime Warranty does not cover:
Any instrument that has been damaged due to an accident, negligence or misuse.
Normal "wear and tear", including but not limited to any discoloration, fading or damage to the original finish, or worn frets, strings, tuners, hardware and plating.
Shipping damage of any kind.
Any subjective issues such as "tone".
Any instrument that has been subjected to extremes of humidity and temperature.
Vintage instruments
Imported instruments (with the exception of European instruments)
Any other issues will be serviced at the discretion of Righteous Guitars on a case by case basis.
3While we offer the PLEK service on all guitars purchased from Righteous Guitars that are $2,500 and over, we are not able to PLEK your instrument while you wait. Guitars purchased online or over the phone will have PLEK service before shipping. Guitars purchased in person will be given a promotional code for free PLEK service (if the guitar is not already PLEK'd). The promotional code is valid for 30 days after purchase. After 30 days, the free service will be forfeited.
4Tracking information is typically sent to your email later in the day. If for any reason we are unable to ship same day, a representative will reach out to you directly.